Since there is no troubleshooting for the OCR function, I recommend you reinstall the application using its own CD. When you are presented with the installation instructions, choose FULL or Typical. The OCR function should be available and ready for use by means of Scan and OCR function.
The application is not available for download from its official website, since products of this type are usually delivered on CDs that arrive with your device. Use that to install the application again.
In order to compress the PDF file during the scanning process, you should select a lower value for the resolution, for the image type (number of bits) and for the scanning size. In order to do this launch the program, press the Scan icon and click the Advanced button:
Click to view
You can find a complete user guide if you access the official support page.
To gain access to the folder, log-in with your Administrator user and right click the folder you can't open. Go to Properties > Security and manually assign permissions for the logged user or any other user created on the computer. This will give access to folder to the selected users. Once the process is complete, use SmarThru Office and it should work accordingly.
Since there is no troubleshooting for the OCR function, I recommend you reinstall the application using its own CD. When you are presented with the installation instructions, choose FULL or Typical. The OCR function should be available and ready for use by means of Scan and OCR function.
The application is not available for download from its official website, since products of this type are usually delivered on CDs that arrive with your device. Use that to install the application again.
How to compress the PDF file during scanning?
In order to compress the PDF file during the scanning process, you should select a lower value for the resolution, for the image type (number of bits) and for the scanning size. In order to do this launch the program, press the Scan icon and click the Advanced button:
Click to viewYou can find a complete user guide if you access the official support page.
How do I fix that?
To gain access to the folder, log-in with your Administrator user and right click the folder you can't open. Go to Properties > Security and manually assign permissions for the logged user or any other user created on the computer. This will give access to folder to the selected users. Once the process is complete, use SmarThru Office and it should work accordingly.